Managed Services
We take care of the management, optimization, and security of your AWS infrastructure.
At Escala 24x7, we support you in making an effective investment in GenAI.
95%
of organizations do not find an ROI that justifies their GenAI projects.
The GenAI Divide STATE OF AI IN BUSINESS 2025 - MIT NANDA
AI solutions for any stage of adoption maturity.
Use cases
Reduce uncertainty, gain strategic clarity, and move toward concrete use cases with expert guidance.
With Escala 24x7, accelerate the identification of real AI/ML/GenAI opportunities in just 3 days, define your adoption roadmap, and validate its value with a functional PoC.
Ensure responsible AI use, reduce risks, and guarantee that every initiative has measurable metrics, controls, and success criteria.
Escala 24x7 defines design principles and practices for AI solutions, establishes roles and policies, and standardizes the lifecycle to organize, control, and strengthen your operations.
Gain total visibility into your data, meet compliance requirements without friction, and make reliable decisions at all times.
At Escala 24x7, we help you define your AI solutions strategy and design an architecture that organizes, connects, and ensures the quality of your data from the ground up.
Use cases
Drive Generative AI adoption with multidisciplinary teams that design, prototype, and scale high-impact solutions.
With Escala, transform your ideas into generative AI solutions ready to run on AWS. GenAI Squads supports your organization from use case identification to production deployment, ensuring speed, quality, and governance while adapting the team to the pace and complexity of your business.
Transform critical document management with AI solutions that extract, classify, and validate information in minutes, eliminating manual tasks, reducing errors, and accelerating decision-making.
Escala 24x7 combines OCR, generative models, and automated workflows on AWS to process documents with precision, compliance, and traceability, adapting to your organization's level of maturity.
Accelerate credit application assessments with generative AI solutions that analyze histories in seconds, eliminate manual review, and enable faster, more consistent, and traceable decisions.
Escala 24x7 integrates Amazon Bedrock models with your systems to generate clear, ready-to-use analysis, streamlining processes and improving both conversions and the customer experience.
Automate repetitive helpdesk tasks with an AI virtual assistant that resolves common requests in seconds, without human intervention.
With Escala 24x7, improve the support experience and reduce costs with AI solutions that centralize knowledge, provide immediate answers to users, and integrate with tools like ServiceNow, Jira, Teams, or Slack.
Turn phone interactions into strategic insights with AI solutions that analyze sentiment, key topics, risks, and opportunities, optimizing operations and improving the customer experience while ensuring regulatory compliance through clear dashboards.
Escala 24x7 combines Amazon Transcribe, Comprehend, and advanced analytics to help you identify churn, optimize scripts, train agents, detect sales opportunities, and elevate your contact center's performance.
We take care of the management, optimization, and security of your AWS infrastructure.
Get comprehensive management of your AWS infrastructure with a team of experts available 24/7.
Reduce costs and ensure security at every operational layer, without interruptions.
We identify and fix issues before they impact your operations, anticipating your needs.
Design and implement AI solutions on AWS that enable intelligent service, interaction analysis, and real-time responses, backed by Escala 24x7.